We handle customer service exclusively through chat/email. If your question is regarding an existing order, including your order number is very helpful.

We hate waiting for answers too. If we're not immediately available to chat, we make every effort to get back to you fast - usually within 24 hours.

And we still believe in the old fashioned notion that the customer is always right, so we hope we'll surprise and delight you with our over the top customer service.

*Sending your question through our help button is truly the quickest way to get a response. Plus, it allows us to keep a record of your request from start to finish and make sure you're happy as a clam.